Ratings & Reviews

Overall Rating

5
(78 reviews)
97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Shuelong M. - |Recommended: YesNice apartment — It’s a good apartment to live in.
response from property -Hello Shuelong, thank you for taking the time to leave us this positive review! We appreciate and value your feedback. -The staff at Pinebrook
submitted by Gabrielle M. - |Recommended: YesQuiet and Friendly Neighbors — The office ladies are so nice and so are our neighbors It’s really quiet and doesn’t feel like you’re living in an apartment. It’s great for families.
response from property -Hello Gabrielle, thank you so much for this wonderful review! We are pleased to hear that you are happy with your home thus far. We value your feedback and we look forward to continuing making your home a pleasant place to live at! Thanks again! -The staff at Pinebrook
submitted by Bruce P. - |Recommended: YesUnreadable — Very good
response from property -Hello Bruce! Wow, thank you so much for this awesome review! You have been a long term loyal resident of ours and for that we thank you!! -The staff at Pinebrook
submitted by Kaitlyn M. - |Recommended: YesI LOVE It — The grounds are well kept, the living space is quiet, lots of space. Maintenance is always super fast, and the office staff is helpful and fast to respond.
response from property -Hi Kaitlyn, thank you for this awesome review! We appreciate you taking the time to let us know what you think of living here. We value you as a tenant! Thank you again! -The staff at Pinebrook
submitted by Cynthia P. - |Recommended: YesIt’s comfortable — Other than not being able to find parking like 70 of the time when you have more than one car given one car port per unit . There isn’t many uncovered parking spaces close to our building. But we’re happy, it’s been really nice living here. I’m excited for the fitness center to open as soon as construction is done.
response from property -Hello Cynthia, thank you for giving us this high review and also your feedback. We are in the process of addressing some parking issues and will soon have a possible solution for your specifically. We took look forward to the renovations being completed and feel that you will be very pleased with these beautifully remolded amenities. -The Staff at Pinebrook
submitted by Jason S. - |Recommended: YesIts a good first place to live. — Been here almost two months and none of the resident amenities are available, especially the laundry facility. Overall, a decent place to live with great staff.
response from property -Hello Jason, thank you for addressing your concerns about the amenities not being available at this time. We are in the process now of wrapping up this massive renovation project. We would like to assure you when it is done, we feel you will be very satisfied in these new beautiful, upgraded amenities! We are glad to hear you are pleased with our staff and feel this is a good place to live. -The staff at Pinebrook
submitted by Ryan D. - |Recommended: YesGreat PLace just loud neighbors. — It's a lovely place, we have a pool being built, wonderful landscaping. Only problem is our Neighbors. They are constantly pounding around upstairs, you can hear their conversations super clear and it makes it hard to sleep sometimes. Sounds like they are constantly moving a washer and dryer around. Other than that Pinebrook is 5 5
response from property -Hello Ryan, thank you so much for taking the time to write us this wonderful review! We invite you to contact the office about the noise concerns you are experiencing, as we would be happy to address this issues, and resolve them. Thank you again for such a wonderful review! -The staff at Pinebrook
submitted by Robert S. - |Recommended: YesClean — Its nice place, quite, very clean when I first moved in, no complaints.
response from property -Hello Robert! Wow thank you so much for this awesome review! We are thrilled to hear you are happy living here thus far. -The Staff at Pinebrook
submitted by Paul S. - |Recommended: YesThe stay has been great — I love my location poof my apartment. The neighbors don’t bother us with noise, it’s quiet, its a great location for shopping. The only few complaints are... People don’t park in correct locations, its a narrow parking lot and can be really hard to get in and out and last but not least, the golf carts are always parking in the parking stalls and when there is limited parking, I have to park on the clear other side of the apartments and take others parking because of the employees golf cart...
response from property -Hi Paul, thank you for this high rating on our complex! We really appreciate the feedback from you. There was some work that was being performed up by your building recently, so in the future this should not be an issue. We welcome you to contact the office if you ever have an issue. Thank you again for taking the time to leave this review. We are glad you moved it! -The staff at Pinebrook
submitted by Clarissa J. - |Recommended: NoStaff is nice, but apartment in falling apart. — We pay a good amount of money to live at these apartments, but it seems like every day I find another thing broken or breaking down in my apartment. When looking at Pinebrook I was excited to see there was going to be a pool and a gym. We haven't been able to use either one. I understand the gym because of corona but we were told that the pool was aiming to be done in August. It's now October and it looks exactly like when I moved in in June.
response from property -Hello Clarissa, thank you for taking the time to give us your feedback. We are disappointed that your experience here has resulted in a low rating. We had hoped to have the pool up and going in August, but due to the virus it delayed the work. We'd like to know more and invite you to give us a call so we can discuss these issues. We value you as a resident and hope we can be allowed the opportunity to turn your experience here into a better one. Thank you again for the feedback. -The staff at Pinebrook
submitted by Jaeden F. - |Recommended: YesIt is modern and clean — It's very nice living here, the property is maintained well and regularly updated. It smelled like we got new carpet just before we moved in, and they're currently renovating the pool. It's nice and quiet nearly all the time, and the office often does little events that we and the other residents can participate in.
response from property -Hey Jaeden! We can't thank you enough for this amazing review! We are so happy to hear you are enjoying your home here. We look forward to continuing this great relationship! -The staff at Pinebrook
submitted by Kassidi G. - |Recommended: YesBeautiful, well-kept and private — I love it here The trees and he grounds are so beautiful. And my apartment is perfect for me-just enough room without getting weird.
response from property -Hi Kassidi! We really appreciate you taking the time to leave us this review! We are very happy to hear you are happy thus far with living here! We took love the mature landscaping and are thrilled that you do too. Thanks again for this awesome review. -The staff at Pinebrook.
submitted by Mohd J. - |Recommended: YesVery good property, clean, organized, and the staff are very friendly and helpful — It feels like home, and I would highly recommend it for everyone looking for a new home
response from property -Hello Mohd! What an wonderful review!! We really appreciate the time you took to give us your feedback. We are so thrilled to hear you have been happy living here! You are a valued resident of ours and nothing makes us happier than when a current resident recommends living here to someone else. Thanks again! -The staff at Pinebrook
submitted by Stephen C. - |Recommended: YesWell cared for. — A pleasant community to live.
response from property -Hi Stephen! Thank you for this awesome review! We have really enjoyed you living here and we are going to miss seeing you around. We wish you all the best! Thank you again for being such a valued resident and for leaving us this review. -The staff at Pinebrook
submitted by Lisa M. - |Recommended: YesAwsome place — The staff r friendly maintenance quick n does a good job love the apartment cant wait till the pool is ready next year love it
response from property -Hi Lisa! Wow, thank you for this awesome review! We are thrilled to hear you are happy thus far with our staff and your overall experience. We are looking forward to the pool next year as well, we know this will be an awesome amenity for our residents. Thank you again for leaving such an awesome review! -The staff at Pinebrook

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Pinebrook, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Pinebrook, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose