Ratings & Reviews

Overall Rating

5
(115 reviews)
96.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Jaeden F. - |Recommended: YesEverything fantastic except parking — Pinebrook is overall really great with the friendly staff, cleanliness, and noise levels. My only gripe is the parking situation, made worse when half of the open spots became restricted with a premium parking requirement. Coming home on a Sunday night makes it nigh impossible to find a spot now that I can't park in half the spots without paying a premium.
response from property -Hello Jaeden! We really appreciate the 5 star review! We are thrilled to hear you are happy thus far with our complex, the staff, and cleanliness of the property. We always strive to hit 5 stars and this review means a lot to us! We are sorry to hear you have had issues with parking. Please feel free to reach out to the office staff and we can see if there is something we can do to help you find a parking spot. Thanks again Jaeden! -The staff at Pinebrook
submitted by Katherine K. - |Recommended: YesOverall nice apartment complex — I know the grounds keepers do a good job to make the place look nice and this isn’t Pinebrook’s fault, however there are a lot of tenants that don’t pick up after their dogs which is frustrating. There’s not a whole lot you can do about it unfortunately. Having dogs myself this is a really nice complex with a lot of green space and walking access which is very important to me. I feel there are not a lot of options in the Ogden area with this amenity. They recently updated some aspects of the apartments and the pool area is very nice The concern that I do have is the recent rent increase. If rent continues to go up each year, I will not be able to afford to live here and will have to look elsewhere. I’ve only had one work order to put in since I’ve lived here and they responded to me very quickly which was very appreciated. I can’t really comment on parking availability because I have a covered spot that is reserved. Sometimes the staff don’t respond to my emails and sometimes they do. Overall the staff are very friendly. They do have card-op laundry on site but it’s not in unit unfortunately.
response from property -Hello Katherine, we appreciate you taking the time to leave us your feedback! We take all of your concerns seriously and constantly communicate as a staff how we can address these concerns. We always open to suggestions, so feel free to contact us. We apologize our staff have failed to respond to some of your emails. We certainly feel that communication with our tenants are a top priority of ours. We again thank you for your feedback and are happy to hear that you are overall satisfied. Always feel free to reach out if you have any further concerns. Thank you! -The staff at Pinebrook
submitted by Samuel L. - |Recommended: YesPinebrook review — This apartment provides a safe and comfortable living area free of noise and trash. Will recommend others to live here.
response from property -Hello Samuel! Thank you for leaving this awesome review! We are so pleased to hear that you are happy with your experience here at Pinebrook thus far. We look forward to continuing to offer this great experience to you! -The staff at Pinebrook
submitted by Samuel H. - |Recommended: YesComfortable — It feels feels very comfortable and safe living here
response from property -Hello Samuel, We are happy to hear that you would recommend living here! We appreciate your feedback and are happy you are one of our residents! -The Staff at Pinebrook
submitted by Joanna S. - |Recommended: YesLove it — Love it
response from property -Hello Joanna! Thank you very much for this amazing review! We are thrilled to hear you love living here! Thank you for taking the time to leave us this review. -The Staff at Pinebrook
submitted by Dabrell H. - |Recommended: YesThey good — Yeah, they good
response from property -Hello Dabrell! Wow, thank you so much for this amazing review! We really appreciate it! -The staff at Pinebrook
submitted by Kasey R. - |Recommended: YesGreat — Great
response from property -Hello Kasey! Thank you very much for this amazing review! We are thrilled to hear you enjoy living here! -The staff at Pinebrook
submitted by Kevin C. - |Recommended: NoNo choice — No complaints, really, other than the increase in rent. I find this to be unfair, considering the current economic crisis. We are paying 300.00 a month more but our income remains the same. I blame democrats. As far as the noise rating goes if there was a negative score I would use it. I know that the noise from the street is not in your control but I would think that you would occasionally ask the local police to patrol the area for the assholes that like to race their cars and rev them up at 0200 in the morning. See you next year. I do not authorize Pinebrook to post this review. If you make it mandatory why ask the question
response from property -Hello Kevin, We are sad to see that you would not recommend our complex. When we raise rents we take the market into consideration and stay competitive with the market. We are still lower than a lot of our competition. Unfortunately, there is not a lot we can do about the noise on Washington Blvd. That is a main road and there is only so much the local police can do about the noise. If you would like to look into a transfer to move away from the main street we would be happy to assist you. Thank you for taking the time to leave us a review. We welcome you to contact us at anytime to discuss these issues further. Thanks!
submitted by Tomas B. - |Recommended: YesA Wonderful Community — Living at Pinebrook has been wonderful. The staff is friendly, the property and amenities are kept clean and readily useful. Overall I would recommend Pinebrook for anyone looking for a pleasant residential experience.
response from property -Hello Tomas! Thank you very much for this awesome review! We are thrilled to hear you are pleased with your experience here thus far. We are happy you are apart of our community! -The Staff at Pinebrook
submitted by Isabel W. - |Recommended: YesFeel safe and secure — The staff is professional and courteous. When I did my walk through I found a few issues that were immediately addressed. Feels like I could be a part of a community here. Apartment is well laid out, with new carpet and flooring. New appliances on their way. Shout out to Heather and Dalton
response from property -Hello Isabel, Thank you for taking the time to leave us your feedback! We are happy to hear two of our employees have taken good care of you! We hope to continue this positive experience with you! -The staff at Pinebrook
submitted by Rocio A. - |Recommended: YesNA — NA
response from property -Hello Rocio, Thank you for leaving this awesome review! Glad to hear you are happy living here! -The Staff at Pinebrook
submitted by Amanda C. - |Recommended: YesBeautiful and Homey — This area is just brilliant It’s homey, friendly, and welcoming
response from property -Hello Amanda! Thank you very much for leaving us this awesome review! We are so happy to hear you are pleased with living here! -The staff at Pinebrook
submitted by Jose H. - |Recommended: YesGreat place to live — I'd love to be here for awhile honestly
response from property -Hello Jose! Wow, thank you so much for this awesome review! We are thrilled to hear you are pleased with living here. We would love you to stay a while as well. Thanks again! -The staff at Pinebrook
submitted by Cynthia P. - |Recommended: YesIt’s been fun — It’s been nice living here but the parking can be a bit annoying because there’s days when There’s no parking close to your building. Noise is subjective, depends on your neighbors.
response from property -Hello Cynthia, Thank you for sharing your thoughts and feedback with us. We are sorry to hear you are having issues with parking. Please feel free to reach out to the office staff to see if there is anything we can do to help resolve this issue. Again, thank you for taking the time to leave us this review. We appreciate you! -The staff at Pinebrook
submitted by Megan S. - |Recommended: YesA — A
response from property -Hey Megan, We are happy to hear that you would recommend living here! We are happy you are a resident here and we appreciate the time you took to leave us this feedback! -The staff at Pinebrook

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Pinebrook, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Pinebrook, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose